Accessibility

Accessibility statement for the Century Theatre website

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some content might not read clearly when using a screen reader
  • some forms elements might not read clearly when using a screen reader
  • some elements don’t have sufficient colour contrast
  • some images don’t have alternative text.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email: century.theatre@leics.gov.uk
Tel: 01530 278444

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our ‘Find us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email: century.theatre@leics.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The theatre has audio induction loops, or if you would prefer to contact us before your visit, we will be happy to help.

Find out how to contact us.

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • The close banner icon/link are not obvious and have no names or generic names, so the experience for people using screen readers and other assistive technologies might not be as good as it should be. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value.
  • Some contact form elements do not have associated labels attached, this may cause difficulties for people using screen readers and other assistive technologies. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value.
  • Some elements do not have sufficient colour contrast. For example the ‘book’ buttons and the banner text on the Home page. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
  • Some embedded content doesn’t have a coded role, for example the Facebook feed, so screen readers might not read it correctly. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value.
  • Some image elements do not have alternate text attached. For example the ‘map pin’ on the Find Us page. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content.

We are working with our developer to correct these issues.

How we tested this website

This website was last tested on 12 June 2020. We did our own testing using automated and manual testing. We used the Lighthouse accessibility tool to perform an automated report on the website’s accessibility.

We tested a number of pages that included a wide range of functionality including events listings, interactive cards, images, videos, maps, news and online forms on our main website platform, available at: www.centurytheatre.co.uk.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and WAVE accessibility tools. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.

This statement was prepared on 15 June 2020.